Terms & Conditions

For the purposes of these Terms & Conditions, the following definitions apply throughout this document unless the context explicitly requires otherwise:

By accessing the Platform, creating an Account, or placing a Wager, you acknowledge that you have read, understood, and irrevocably agree to be bound by these Terms & Conditions in their entirety, together with any additional policies referenced herein, including the Privacy Policy and Responsible Gaming Policy.

If you do not agree with any provision of these Terms & Conditions, you must immediately cease use of the Platform and close your Account. Continued use of the Platform following any published amendment to these Terms & Conditions constitutes acceptance of the revised version.

To register and maintain an Account on cpo333, you must satisfy all of the following eligibility criteria at the time of registration and at all times thereafter:

1. You must be a natural person aged at least 21 years on the date of Account creation. cpo333 enforces strict age verification and reserves the right to request identity documents at any time.
2. You must be legally permitted to participate in online gambling under the laws of your jurisdiction of residence. It is your sole responsibility to ensure compliance with local gambling legislation.
3. You must not reside in, or access the Platform from, any Restricted Territory as determined by cpo333. We reserve the right to update the list of Restricted Territories at any time without prior notice.
4. You must not be listed on any self-exclusion register, gambling blacklist, or prohibition order issued by any regulatory authority or gambling operator.
5. You must register in your own name using accurate personal information. Accounts registered under false identities, using false documentation, or on behalf of third parties are strictly prohibited.
6. You must hold only one Account on the Platform. Creation of duplicate or multiple Accounts will result in immediate closure of all Accounts and forfeiture of all balances.

cpo333 reserves the right to refuse service to any individual at our sole discretion, without providing reasons for such refusal.

To use the betting and gaming services on cpo333, you must create an Account by completing the registration form with accurate and complete information, including your full legal name, date of birth, email address, phone number, and residential address.

Account Security: You are solely responsible for maintaining the confidentiality of your Account credentials (username and password). You must not share your credentials with any third party. Any activity conducted through your Account is deemed to have been authorized by you, and you bear full responsibility for all transactions, Wagers, and losses incurred.

Account Restrictions: Each individual is permitted to hold exactly one Account on cpo333. If we detect multiple Accounts linked to the same individual (whether by name, address, payment method, IP address, device fingerprint, or any other means), we reserve the right to close all such Accounts immediately and void all Wagers, winnings, and Bonus Funds across all detected Accounts without prior notice.

Inactive Accounts: Accounts that remain inactive (no login and no Wagers placed) for a period exceeding 12 consecutive months may be classified as dormant. cpo333 reserves the right to levy an administrative fee of Rp 25,000 per month on dormant Accounts to cover maintenance costs. If the Balance falls to zero or below as a result of these fees, the Account may be closed.

You may close your Account at any time by contacting Customer Support. Upon Account closure, any remaining Balance (excluding Bonus Funds and funds subject to pending wagering requirements) will be returned to you via your registered withdrawal method, subject to successful completion of KYC verification.

cpo333 is required by law and by our internal security policies to verify the identity of all Players. We employ a Know Your Customer (KYC) process to confirm that you meet the eligibility criteria set out in Clause 03 and to prevent fraudulent activity, money laundering, and underage gambling.

Documents Required: At any stage during the life of your Account — whether at registration, upon your first withdrawal request, or at random intervals thereafter — you may be asked to provide one or more of the following documents:

• Government-issued photo identification (Indonesian KTP, passport, or driver's license)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last 3 months)
• Proof of payment method ownership (bank statement or screenshot showing your name and account number matching your registered payment method)
• Selfie photograph holding your ID document next to your face (for enhanced verification)

Processing Time: KYC verification is typically completed within 24-48 hours of document submission. During the verification period, your Account may be subject to restrictions including withdrawal holds. We will notify you by email once verification is complete or if additional documentation is required.

Failure to Verify: If you fail to provide requested KYC documents within 30 days of request, or if the documents provided are determined to be fraudulent, incomplete, or otherwise unsatisfactory, cpo333 reserves the right to suspend or permanently close your Account and void any pending Wagers or winnings.

cpo333 supports deposits in Indonesian Rupiah (IDR) via the following payment methods: bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Permata, BSI) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja).

Minimum and Maximum Amounts: The minimum deposit is Rp 20,000 for e-wallet methods and Rp 50,000 for bank transfer methods. Maximum deposit limits vary by payment method and Player account status. Players may request custom limits by contacting Customer Support.

Processing Time: Most deposits are credited to your Account Balance automatically within 1-5 minutes. In rare cases where automatic processing fails, manual reconciliation may take up to 2 hours. If your deposit has not appeared after 2 hours, contact Customer Support with your transaction reference.

Source of Funds: You warrant that all funds deposited into your cpo333 Account are derived from legal sources and belong solely to you. Deposits from third-party payment methods (accounts not registered in your name) are strictly prohibited. We reserve the right to refund any deposit made from a third-party source and to close your Account if such activity is detected.

Deposit Errors: In the event that a deposit is credited to your Account in error (whether due to a technical malfunction, processing error, or other cause), you must notify cpo333 immediately. Any Wagers placed using erroneously credited funds are void, and cpo333 reserves the right to deduct the incorrect amount from your Balance and reverse any associated winnings.

Players may request withdrawals of their Account Balance at any time, subject to the conditions set out in this Clause. All withdrawals are processed in Indonesian Rupiah (IDR) and are returned to the same payment method used for deposit, unless an alternative method is approved by cpo333 in advance.

Minimum Withdrawal: The minimum withdrawal amount is Rp 50,000. Withdrawal requests below this threshold will be rejected.

Processing Time: cpo333 targets a maximum processing time of 3 minutes for the majority of withdrawal requests. In cases requiring manual review (large withdrawals, first-time withdrawals, or accounts flagged for additional security checks), processing may take up to 24 hours.

KYC Requirement: Before your first withdrawal, and periodically thereafter, you must complete the KYC verification process described in Clause 05. Withdrawals will be held pending successful KYC completion.

Wagering Requirements: Withdrawals may be subject to minimum wagering requirements, particularly where Bonus Funds have been claimed. The specific requirements are detailed in the terms of each promotional offer. Attempting to withdraw funds before meeting wagering requirements will result in forfeiture of Bonus Funds and associated winnings.

Anti-Money Laundering: To comply with anti-money laundering regulations, deposits must be wagered at least once (1x rollover) before withdrawal is permitted. Accounts that consistently deposit and withdraw with minimal wagering activity may be flagged for review and subject to additional verification or withdrawal delays.

Withdrawal Limits: Standard daily withdrawal limit is Rp 50,000,000. Players may request higher limits by contacting VIP Support and providing enhanced KYC documentation. We reserve the right to impose lower limits or to process large withdrawals in installments at our discretion.

cpo333 may from time to time offer promotional bonuses, free bets, cashback offers, and other incentives (collectively, "Promotions"). All Promotions are subject to specific terms and conditions which are published on the Platform at the time of the offer and form part of these Terms & Conditions.

Eligibility: Unless otherwise stated, Promotions are available only to Players who have completed KYC verification, hold a single Account in good standing, and meet any additional eligibility criteria specified in the Promotion terms (such as minimum deposit amount, qualifying game types, or eligible payment methods).

Wagering Requirements: Bonus Funds and winnings derived from Bonus Funds are typically subject to wagering requirements before they can be withdrawn. For example, a "30x wagering requirement" means you must place Wagers totaling 30 times the Bonus Funds amount before those funds become withdrawable. The specific requirement for each Promotion is stated in its terms.

Game Weighting: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live casino may contribute 10-20% or may be excluded entirely. Refer to the specific Promotion terms for the game weighting table.

Bonus Abuse: The following activities constitute bonus abuse and are strictly prohibited:

• Creating multiple Accounts to claim the same Promotion more than once
• Coordinating with other Players to exploit Promotions
• Using betting patterns designed solely to meet wagering requirements with minimal risk (e.g., opposite-side betting on roulette)
• Depositing, claiming a bonus, and immediately attempting to withdraw before meeting requirements

cpo333 reserves the right to void Bonus Funds, associated winnings, and to close Accounts found to be engaging in bonus abuse without prior notice or explanation.

Expiry: Bonus Funds and associated wagering requirements typically expire 30 days after the Bonus is credited to your Account. Expired Bonus Funds are automatically removed from your Balance.

All Wagers placed on the cpo333 Platform are subject to the following general rules, in addition to sport-specific and game-specific rules published within each betting market:

Acceptance of Bets: A Wager is not valid until it is confirmed by the cpo333 system and a confirmation message (including a unique bet ID) is displayed in your Account. If a Wager is placed but not confirmed, it is void.

Odds Changes: Odds may change between the time you select a Wager and the time you confirm it. If odds change unfavorably, you will be prompted to accept the new odds before the Wager is confirmed. If you do not accept, the Wager is not placed.

Maximum Winnings: Individual Wagers are subject to maximum payout limits which vary by sport and market type. The maximum potential payout for each Wager is displayed before confirmation.

Void Bets: A Wager may be declared void if the underlying event is canceled, postponed beyond a reasonable period, or if cpo333 determines the market was offered in error (such as incorrect odds due to a technical malfunction). Void Wagers are refunded to your Balance at the original stake amount.

Settlement Errors: While we strive for accuracy, settlement errors may occasionally occur. cpo333 reserves the right to correct any settlement error within 30 days of the event conclusion. If a Wager is settled incorrectly in your favor, the incorrect winnings will be deducted from your Balance. If settled incorrectly against you, the correct winnings will be credited.

Results & Statistics: All results are determined by official sources and third-party data providers. In the event of conflicting information, cpo333's decision is final.

The following activities are strictly prohibited on the cpo333 Platform. Engaging in any prohibited conduct will result in immediate Account suspension or closure, forfeiture of Balance, and may lead to legal action:

• Fraud: Using stolen payment methods, fraudulent identity documents, or engaging in any form of financial fraud.
• Collusion: Coordinating with other Players to gain an unfair advantage, including soft-play in poker, opposite-side betting in sports, or sharing Account information.
• Automated Betting: Using bots, scripts, or any automated software to place Wagers or to interact with the Platform.
• Exploitation: Exploiting software bugs, technical glitches, or vulnerabilities in game logic for personal gain.
• Arbitrage: Exploiting odds discrepancies between cpo333 and other platforms to guarantee profit regardless of outcome (prohibited on individual Accounts; syndicates engaging in this activity will be banned).
• Chargebacks: Initiating a chargeback or payment dispute with your financial institution without first attempting to resolve the matter with cpo333 Customer Support. Accounts with chargebacks will be immediately closed.
• Account Sharing: Allowing any other person to access or use your Account.
• Underage Access: Allowing anyone under 21 years of age to access your Account or to gamble using the Platform.

To the maximum extent permitted by law, cpo333, its officers, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of the Platform, including but not limited to:

• Loss of winnings or Balance due to technical malfunction, server downtime, or network interruption
• Errors in odds, results, or game outcomes
• Unauthorized access to your Account due to your failure to secure your credentials
• Any claim that a Wager was not placed, not settled, or settled incorrectly, unless you provide verifiable evidence (such as a bet ID) within 14 days of the alleged error
• Loss or damage arising from third-party services (payment processors, game providers, data feeds)

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

cpo333 does not guarantee that the Platform will be uninterrupted, error-free, or secure at all times. We reserve the right to suspend or discontinue any part of the Platform for maintenance, upgrades, or for any other reason without prior notice.

Your sole remedy for dissatisfaction with the Platform is to cease using it and to close your Account.

cpo333 is committed to protecting your personal information. Our collection, use, and disclosure of personal data is governed by our Privacy Policy, which is available at /privacy-policy and forms an integral part of these Terms & Conditions.

By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy, including data sharing with third-party service providers (payment processors, KYC verification services, game providers) necessary to operate the Platform.

cpo333 reserves the right to amend these Terms & Conditions at any time. When material changes are made, we will publish the updated version on this page with a new "Effective Date" and will notify registered Players by email.

Your continued use of the Platform after the Effective Date of any amendment constitutes acceptance of the revised Terms & Conditions. If you do not agree with the amended version, you must close your Account immediately. We recommend that you review this page periodically to stay informed of any changes.

These Terms & Conditions are governed by and construed in accordance with international commercial law principles. Any dispute arising from or related to these Terms & Conditions or your use of the Platform shall be resolved through binding arbitration in accordance with the rules of the International Chamber of Commerce.

You acknowledge that online gambling may be restricted or prohibited in your jurisdiction. It is your sole responsibility to ensure that your use of cpo333 complies with all applicable laws and regulations in your country or region of residence. cpo333 makes no representation that the Platform is appropriate or lawful for use in all jurisdictions.

If you have any questions regarding these Terms & Conditions, or if you wish to report a violation or seek clarification on any provision, please contact our Customer Support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the Platform
• Support Hours: 24/7, including public holidays

All support inquiries are typically answered within 2 hours. For urgent matters (such as Account security issues), please use the live chat feature for fastest response.